1. Choosing on Price Alone

The cheapest pricing isn't always the best value once missing compliance or support features are factored in.

2. Ignoring Local Compliance Fit

Platforms not built for Australian strata legislation often require manual workarounds in document management down the line.

3. Underestimating Resident Adoption

Software that requires a new resident app often sees poor adoption — check how communication tools actually work before committing.

4. Skipping a Proper Demo

Reading a features list isn't the same as seeing maintenance tracking or meetings and voting in action — always book a demo first.

5. Not Reviewing Governance Risk First

Many committees switch software reactively, after a problem occurs. A governance health check beforehand avoids that scramble.

Make an Informed Decision

Compare your options properly using the ROI calculator and a full feature overview before signing anything.